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How to order

How to Purchase

Buying from ToroBravo is designed to be direct, transparent, and secure. Below is our step-by-step workflow covering order placement, payment verification, Quality Control (QC), and shipping timelines.

Step 1: Submitting Your Order

  1. Select Items: Select your timepiece(s) and click “Add to Cart” or “Buy Now” to proceed to checkout.
  2. Review Cart: Access your cart via the top-right menu to verify model selection, quantity, and specifications.
  3. Address Details: Provide accurate shipping and billing information.
  4. Choose Payment Option: Select from the available options at checkout:
    • Cryptocurrency: USDT, USDC, BTC, ETH, etc.
    • Credit / Debit Cards
    • Bank Transfers: SEPA, ACH, or local rails.
    • Alternative Payment Apps: PayPal, Wise, Zelle, Revolut, Western Union, Remitly, etc.
  5. Confirmation: Complete your payment as instructed on screen.

Offline & App Payments Note: If paying via Bank Transfer, Wise, Revolut, Zelle, Remitly, or Western Union, contact us on Telegram with your order number to receive current payment coordinates.

Step 2: Payment Verification & Processing

  • Send a screenshot or transfer reference number to our team via Telegram or Email.
  • Once received, your payment is verified within 1 hour.
  • Order processing begins immediately upon payment confirmation.

Step 3: Quality Control (QC) & Approval Workflow

We do not ship blind. Every piece undergoes physical inspection before dispatch:

  1. QC Media Delivery: High-resolution photos and timegrapher diagnostic videos are sent to you via Telegram within 5 business days of payment.
  2. Client Review Window: You have 24 hours to review the media and grant final approval (GL – Green Light).
  3. Replacement Requests: If you notice a visible defect or performance issue, you may request a unit swap (maximum 2 replacement requests per order).
  4. Final Preparation: Upon receiving your approval, your order is packaged and queued for dispatch within 24 hours.

Step 4: Shipping Methods & Delivery Timelines

Shipping routes are chosen based on destination customs enforcement:

  • Express Direct Shipping (5–8 Business Days): Optimized for regions with streamlined import procedures.
  • Protected Transit / Triangular Route (7–14 Business Days): Recommended for European Union destinations and strict customs environments. Packages route through an intermediate entry point prior to final delivery to ensure safe arrival.

Step 5: Tracking & Delivery

  • Tracking Issuance: Your tracking number is generated as soon as your parcel leaves our logistics node.
  • Carrier Activation: Tracking data may take 24 to 72 hours to register and display active scans in the courier system.
  • Monitoring: You can track the progress of your shipment continuously until arrival.

Customer Support & Order Assistance

Have questions regarding stock, factory lead times, payment options, or package status? Our support team operates 7 days a week via Email and Telegram.